If you have any questions about our return policy, please click here to contact us.

1. Our Guarantee
2. Returns and Exchanges
3. Qualified Returns
4. Seasonal Items and Dated Items
5. Returning an Item with a Free Gift
6. Terms and Conditions

If you are not completely satisfied, we will gladly replace your merchandise if returned within 60 days of delivery. If you'd prefer, we can refund your purchase price. Merchandise must be in its original condition. We will not accept items that have been worn, laundered, or altered.

We are unable to refund the original shipping charges for any order. Please return your purchase pre-paid and insured for your protection to:


Please include a copy of the invoice or packing slip OR sales receipt along with a note including your phone number and an explanation of your return or exchange. If your original order was placed online, by telephone, or by mail in form, your invoice should have a form on the reverse side to help you explain the return.

For exchanges please include $10.50 for return shipping costs.

Tapes, compact discs, DVD discs, software, and videos may be exchanged for the same title only. An exchange can only be handled if the product has not been opened, or if the product is damaged or defective.

Because dated and seasonal items become more difficult to process following the date indicated on the products (calendars, schedule t-shirts, Bowl Game merchandise, and other items featuring game scores or dates), these items should be returned no later than 7 days after you receive your order.

If you order any item that includes a free gift, then the free gift will be shipped when the item is shipped. If you decide that you do not want the item, you may return it for refund, but you have two options: If you want to keep the free gift, but you return the original item you ordered, then we will refund you the item's price minus the cost of the gift item. If you decide to return both items, then we will refund the entire cost of the original item.

Please Note: By ordering or requesting any item(s) from this web site, by ordering or requesting any item(s) from our catalog, or by contacting us by email, fax, or phone, through the method(s) available in this web site, you indicate your agreement to the above return policy.